Suppliers

• Enquiry management (email, phone, WhatsApp)

• Quote creation & follow-ups

• Booking confirmations & availability checks

• Invoicing & payment reminders

• PO and paperwork tracking

• Calendar & job scheduling

• Delivery/collection coordination

• Customer database management

• Supplier liaison & price comparisons

• Insurance certificate organisation

• Contract templates & NDAs

• Rate cards, catalogue lists, and pricing documents

• Updating Ts & Cs and hire agreements

• Delivery and collection scheduling

• Courier & transport booking

• Production diary management

• Crew availability & rota planning

• Handover sheets, deal memos, or movement orders

• Managing client onboarding paperwork

• Maintenance reminders and service logs

• Creating digital asset labels and naming systems

• Kit preparation checklists

• Handling all incoming enquiries

• Client relationship management (CRM)

• Gathering testimonials & case studies

• Managing online reviews and reputation

• Updating website content

• Creating online forms (booking, enquiries, returns)

• Managing listings on industry directories

• Maintaining online catalogues or product lists

• Inbox organisation & tagging system setup

• Digital file management 

• Social media content & scheduling

• Announcing new kit, new services, or promotions

• Creating rate-card PDFs or product sheets

• Client newsletters

• Behind-the-scenes content coordination

• Brand consistency checks across platforms

• Managing kit lists for productions

• Preparing equipment prep sheets

• Coordinating with production office for early call deliveries or late returns

• Last-minute rush requests (and liaising with crew)

• Offering real-time communication support with ADs, runners, coordinators

• Tracking which shows/productions are hiring and reaching out on your behalf

• Collecting final paperwork (POs, sign-outs, proof of delivery)

• Preparing wrap invoices

• Chasing missing kit or returns

• Damage reports and insurance follow-ups

• Organising all job files into clear archives